Introduction
VTR Hospitality and Events Management Services LLC (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.
1. Information We Collect
a. Personal Information:
- Name, email address, phone number, and postal address.
- Payment details (if applicable).
- Event-related details, such as event dates, requirements, and guest preferences.
b. Non-Personal Information:
- IP address, browser type, operating system, and website usage data.
c. Cookies:
We may use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control or disable cookies through your browser settings.
2. How We Use Your Information
- To provide and manage our services.
- To process payments and confirm bookings.
- To communicate with you regarding your inquiries, bookings, or updates.
- To improve our website and services.
- To comply with legal obligations or resolve disputes.
3. How We Protect Your Information
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except:
- Service Providers: Trusted partners who assist in delivering our services (e.g., payment processors or logistics).
- Legal Obligations: When required by law or in response to valid legal requests.
5. Your Rights
- Access, correct, or update your personal information.
- Request the deletion of your data, subject to legal and contractual obligations.
- Opt-out of marketing communications by contacting us at info@vtr-hospitality.com.
6. Data Retention
We retain your information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these websites.
8. International Data Transfers
If you are located outside the UAE, please note that your information may be transferred to and processed in the UAE, where privacy laws may differ from your jurisdiction.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We encourage you to review this page periodically to stay informed about how we protect your information.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: info@vtr-hospitality.com